Wednesday 20 January 2010

More Going to France: Eurostar posts record customer levels

A Eurostar train heading for Europe passes one of the stranded trains parked near Charing Heath in Kent
A Eurostar train heading for Europe passes one of the stranded trains parked near Charing Heath in Kent Photo: PA

The high-speed train operator said ticket sales - worth £675.5 million - were up by 1.7 per cent to 9.2 million.

Eurostar's route to Brussels saw a 6 per cent rise in travellers compared with 2008, while the Paris service saw a passenger increase of 1 per cent.

Revenue was boosted by 1.7 per cent - helped by a 15.6 per cent year-on-year jump in leisure ticket sales.

But the company reported a "bottoming out" in the business market over the second half of 2009 as the economic environment remained "challenging".

The company faced fury a week before Christmas after thousands of passengers were trapped in the Channel Tunnel in "terrible conditions" when trains broke down due to wintry conditions.

Eurostar apologised unreservedly for the problems and pledged "operational and communication" improvements to ensure trains have "greater resilience" to extreme weather.

An independent review of the problems is due to publish its findings by the end of the month.

Aside from the disruption between December 18 and 20, Eurostar said 95 per cent of its trains arrived on time between February and December 31.

 

Posted via web from FRANCE facts about

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